Privacy Policy

TREASURE HUT

"Where Rarity Is Common"

Privacy Policy - www.shoptreasurehut.com

Effective Date: February 1, 2025

At Treasure Hut, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the precautions we take to protect your privacy. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Definitions

• Service: The Treasure Hut website and related services, including online shopping and customer support.

• Personal Data: Information that can be used to identify an individual, including, but not limited to, name, email address, phone number, mailing address, and payment details.

• Usage Data: Data automatically collected from your interaction with the site, such as IP address, browser type, and the pages you visit.

• Cookies: Small files placed on your device that help us improve your experience by remembering your preferences and activities.

• Data Controller: Treasure Hut is the entity responsible for determining how and why your personal data is processed.

• Data Processors: Third-party service providers that assist with the operation of our website, such as payment processors and analytics providers.

• User: Any individual who interacts with our website and services.

2. Information We Collect and How We Use It

We collect various types of information to provide you with a better experience and fulfill your needs as a customer. We collect this data in a lawful and transparent manner.

A. Types of Data Collected

• Personal Data:

  • Name, email address, phone number to provide customer support and communication.

  • Mailing address for order delivery and shipping.

  • Payment details (e.g., credit card information) processed securely via trusted third-party
  payment gateways (PayPal, Square, Stripe, etc…).

• Usage Data:

  • IP address, browser type/version, and pages visited to improve the site’s performance and user
  experience.

  • Cookies and Tracking Technologies to track website activities, analyze usage patterns, and
  provide tailored advertising.
  

B. How We Use Your Data

• Providing and Maintaining Services: To process and deliver orders, provide customer support, and improve our service offerings.

• Communicating with You: To send promotional materials, updates, and newsletters (with opt-out options).

• Enhancing Your Experience: To personalize the website based on your preferences and analyze customer behavior.

• Compliance: To comply with legal obligations, such as reporting transactions that meet regulatory thresholds.
  

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners in the following situations:

• Payment Processors: We share necessary payment details with third-party providers (PayPal, Square, Stripe, etc…) for transaction processing.

• Service Providers: We may share data with external service providers who assist in the operation of our website, such as hosting services, analytics providers (Google Analytics), and marketing platforms.

• Legal Obligations: We may disclose your data to comply with legal obligations, protect our rights, or respond to government inquiries or regulatory requirements.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
  

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Transaction data may be retained for record-keeping and legal purposes, while usage data may be kept to improve our services. If you wish to delete your personal data, please contact us, and we will comply with any applicable laws.

5. International Data Transfers

If you access our website from outside the United States, please be aware that your data may be transferred to and stored in the U.S. By using our service, you consent to this transfer and understand that U.S. data protection laws may differ from those in your jurisdiction.

6. Security of Your Data

We use industry-standard security measures to protect your personal information. While we take all reasonable precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, such as the GDPR (General Data Protection Regulation) in the EU. These rights may include:

• Accessing your personal data: You can request a copy of the data we have on file about you.

• Correcting or updating your data: You can request corrections to inaccurate or incomplete information.

• Deleting your data: You can request that we delete your personal information in certain circumstances.

• Objecting to data processing: You can object to certain processing activities, such as direct marketing.

• Withdrawing consent: You can withdraw consent for marketing communications at any time.

For more information or to exercise your rights, contact Treasure Hut

8. Cookies and Tracking Technologies

We use cookies to improve user experience, analyze site usage, and personalize content. By continuing to use our website, you consent to the use of cookies. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of the site.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience, but we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child, we will take steps to delete the data as soon as possible.

11. Compliance with Jewelry and Coin Regulations

As a jewelry and coin store, we comply with relevant laws, including:

• Anti-Money Laundering (AML): We may collect identification documents (e.g., driver’s license, passport) for high-value transactions to meet legal requirements and prevent money laundering.

• Transaction Reporting: For transactions involving high-value goods, we may be required by law to report certain purchases and sales to the authorities.

• Consumer Protection: We follow consumer protection regulations related to the sale of precious metals, coins, and jewelry, ensuring that all items are accurately described, and that pricing is transparent.
  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us using the "Contact Us" form.

Treasure Hut